Travel Agents Guide to Fare Options

Travel flexibility.

There are no change or cancellation fees on most of our fares, except Blue Basic. Blue Basic fares are subject to a change/cancel fee of $100 for travel within North America, Central America, or the Caribbean, or $200 for all other routes. Fare difference and fare rules on date of change apply. 

Fare options

JetBlue offers several fare options, so your travelers can choose what’s most valuable to them. No matter which option they select, they’ll get the award-winning experience they love—including the most legroom in coach¹, free snacks + drinks, free high-speed wi-fi, live TV and movies at every seat². You can also select Mint, our refreshing take on premium travel, on select coast-to-coast, Caribbean and Latin America routes, plus all flights to and from London.

Question about our new fare options? See our fare options FAQs.

Additional Terms and Conditions apply. Please see Fare Rules for more info.

Note: For advance purchase fare details, always check Cat 5.
Note: Not all fare options will be available in all markets.
Note: Seats assignments for Blue Basic fares will not be available via the GDS.
Note: Blue Basic is not allowed to be sold in combination with flights operated by another airline.
Note on Combinability: Certain fares (including “Blue Basic”), are not combinable with other fares. Agencies that utilize split ticketing to avoid the combinability rules will receive debit memos.

What are the differences between the fare options?

Blue Basic – Fee for advance seat selection, last boarding group, no carry-on bag fee to change/cancel (difference in fare applies).

• Mosaic members, travelers to/from London (including connecting flights), travelers combining a Blue Basic fare with an Even More® Space seat (on all legs, if connecting), active U.S. military and unaccompanied minors may still bring a carry-on bag.

Blue – Free advance seat selection, general boarding, free carry-on (space permitting for international flights), No fee to change/cancel (difference in fare applies). Fare includes 1 checked bag for travelers going to/from London.
 

Blue Ref – Free advance seat selection, general boarding, free carry-on (space permitting). No change fees and fully refundable. Fare includes 1 checked bag for travelers going to/from London.
 

Blue Plus – Free advance seat selection, general boarding, free checked bag, free carry-on (space permitting). No fee to change/cancel (difference in fare applies).
 

Blue Plus Ref – Free checked bag, general boarding, free checked bag, free carry-on (space permitting). No change fees and fully refundable.
 

Blue Extra – No change or cancel fee, early boarding, Even More® Speed, free carry-on (space permitting). No fee to change or cancel (difference in fare applies). Fare includes 1 checked bag for travelers going to/from London.
 

Blue Extra Ref – Early boarding, Even More® Speed, free carry-on (space permitting for international flights). No change fees and fully refundable. Fare includes 1 checked bag for travelers going to/from London.
 

Mint – Award-winning Mint (Business Class) service includes lie-flat seat, 2 free bags & more! No fees to change/cancel (difference in fare applies).
 

Mint Ref –  Award-winning Mint (Business Class) service includes lie-flat seat, 2 free bags & more! No change fees and fully refundable.

More travel flexibility.

• No change or cancellation fees for Blue, Blue Plus and Mint fares on all routes. Difference in fare applies. Same-day switches can be made for $75 (or free for Mosaic members), without paying a fare difference.
• No change or cancellation fees (difference in fare applies), and free same-day switches, for Blue Extra fares.
• Blue Basic fares can be changed or cancelled for a fee, based on route.

Getting a handle on carry-ons.

• For more certainty and speed (and less stress) during the boarding process, our new carry-on bag policy guarantees overhead bin space on domestic flights within the U.S. when traveling on a Blue, Blue Extra and Mint fare (or Even More Space seat, on all legs, if connecting)—or you get a $25 Travel Bank credit valid for 12 months. That’s right—no more guessing if there will be room for your bag on board, no matter when you board.
• To make that happen, Blue Basic fares include a personal item that fits under the seat in front of you, but carry-on bags (that go in the overhead bin) are not allowed
• Mosaic members, travelers to/from London (including connecting flights), travelers combining a Blue Basic fare with an Even More® Space seat (on all legs, if connecting), active U.S. military and unaccompanied minors may still bring a carry-on bag

How do I recognize fare options in the GDS?

Note: If ticketing with FOP cash, please use the following command: W‡FCA‡BR[Brand ID]

Note: If ticketing with FOP credit card, please use the following command: W‡F*[credit card]/[expiration]*Z[auth code]‡[KP0]‡BR[Brand ID]

Note: FQDNYCLAX/30JUN/AB6/R,UP/FF/IL will return both private and public fares. FQDNYCLAX/30JUN/AB6/R,U/FF/IL will return only private fares.

Note: You can use the “FXY/R,up” command to upsell the selected flight in other fare options.

Travelport agencies can use the optional “FXD” modifier from specified User-Supplied Itinerary Pricing tool inputs ($A) to exclude Blue Basic Fares as they have a Fare Type of “EOU”.

Travelport agencies can use the optional “FXD” modifier from specified User-Supplied Itinerary Pricing tool inputs ($A) to exclude Blue Basic Fares as they have a Fare Type of “EOU”.
 

What is the GDS format if I want to purchase the lowest Refundable fare for a Corporate Customer?

Note: Sabre recommends against using ‡XP since it searches for fares without a penalty fee filed but that doesn’t necessarily mean the fare is going to be refundable.  Sabre recommends: WPMPR-ANY‡AC*CORPID‡NC

Notice

If you make an involuntary or voluntary itinerary change then all associated EMDs and AE must be refunded, as EMDs are not exchangeable. If the customer still wishes to purchase the ancillary on the new itinerary then a new EMD should be issued. If the itinerary does not change then all paid EMDs are non-refundable and the travel agent will be issued a debit memo for improperly refunded EMDs.

If the customer purchased the ancillary at jetblue.com and an involuntary or voluntary itinerary change is made then they must contact JetBlue by chat or phone to process the EMD refund and issue a new one.

Will contracted Corporate Discounts still apply to the new fares?

Yes, any corporate traveler receiving a contracted JetBlue discount will continue receiving their discount across all Fare Options.

Can Nonrefundable fare options be refunded back to the original form of payment?

No, when changing or canceling a ticket booked with a nonrefundable fare, the residual value must remain in a JetBlue credit.

Do these options apply to the original ticket only, or do they carry over to any exchanged subsequent ticket?

SSR will carry over to your new and exchanged ticket since our exchange rules (CAT31) require the same fare type as on the original ticket. For example, if you purchased Blue Plus, all subsequent changes will be to another Blue Plus fare even if you’ve cancelled your trip and left your ticket in OPEN status. A Blue Plus ticket can only be exchanged/reissued for another Blue Plus ticket in the GDS.

Can I combine these fare options on a roundtrip or end-on-end basis?

Our combination rules allow travel agencies to combine some different fare options on the outbound and inbound portion of an itinerary.  In order to combine fares, the change and cancellations rule must be the same. So, for instance, Blue Basic is not combinable with other fare options due to its differing change/cancel policy.

In addition, end-on-end combinations, although technically possible if the travel agent is pricing each segment individually, are not permitted. The same fare option must apply to the entire direction.

Does this generate an EMD?

Each option is tied to a unique Brand ID with features built into the fare rule filings. A separate document is not generated, but specific SSR codes are added to your E-Ticket.

Are Even More Space seats included in one of these options?

No, Even More Space remains a standalone product available for purchase via jetblue.com or the GDS.

1. Based on avg. fleet-wide seat pitch of U.S. airlines.
2. Fly-Fi® coverage area may vary with aircraft type. Details at jetblue.com/flying-with-us/wifi . DIRECTV® not available on flights outside the contiguous U.S.
3. Guaranteed on board for customers traveling on Blue, Blue Extra and Mint fares, or Even More(R) Space seats (on all legs, if connecting), on flights within the U.S. Carry-on bags may not exceed 22” L (55.88 cm) x 14” W (35.56 cm) x 9” H (22.86 cm). Carry-on bags may not exceed 22″ L (55.88 cm) x 14″ W (35.56 cm) x 9″ H (22.86 cm).
4. For Blue Basic customers, any carry-on bag brought to the gate (aside from a personal item that fits under the seat in front of you) will incur a fee and need to be checked. The fee is $65 (if it would be your 1st or 2nd checked bag) or $180 (if it’s your 3rd). Mosaic members, travelers to/from London, travelers combining a Blue Basic fare with an Even More® Space seat (on all legs, if connecting), active U.S. military and unaccompanied minors may still bring a carry-on bag.
5. Personal items (like a purse, daypack or laptop bag) must fit under the seat in front of you and may not exceed 17″ L (43.2 cm) x 13″ W (33 cm) x 8″ H (20.32 cm). An approved pet carrier counts toward your personal item allowance, however travelers who have added a pet to their Blue Basic booking may bring a personal item in addition to their pet carrier on board. 
6. Does not apply to same-day switches. Subject to fare difference and fare rules applicable on date of change. Funds issued as a JetBlue Travel Bank credit, valid for 12 months. Same-day switches cannot be completed by agency.
7.  Same-day switches can be made after midnight on day of travel. No fare difference applies. Mosaic members may make same-day switches starting 24 hours prior to departure and the $75 fee is waived. Same-day switches cannot be completed by agency.