Optional Services and Fees

Travel flexibility

There are no change or cancellation fees on most of our fares, except Blue Basic. Blue Basic fares are subject to a change/cancel fee of $100 for travel within North America, Central America, or the Caribbean, or $200 for all other routes. Fare difference and fare rules on date of change apply.

Checked Bags

You’re always welcome to check bags to your destination. The fees below apply to checked bags added at the airport or within 24 hours of departure. Please note that checked bag fees are only refundable if the entire booking is canceled prior to scheduled departure.

Within U.S., Latin America and Caribbean:

Between U.S. and U.K.

3 or More Bags

  • Price: $200 or £150 to/from London and $150 for all other routes
  • Customers traveling to/from the Dominican Republic, Ecuador, or Cuba are limited to two checked bags.
  • Customers traveling to/from Guyana, Haiti, Peru, or Trinidad & Tobago from Nov 16 through Jan 15 are limited to two checked bags. Learn more about traveling with 3 or more bags.

Overweight Bags

Overweight, oversized, and excess baggage may be checked on a load-availability basis, per the guidelines detailed below. Please note, fees will be assessed for each category that applies.

  • Example #1 – if a bag is overweight and oversized, the overweight fee plus the oversized fee will apply.
  • Example #2 – if a bag is the third bag and is also overweight and oversized, the three additional fees (overweight, oversized, excess bag) will be assessed.

Charges for excess, oversize, and overweight bags will be assessed and collected at the airport upon check-in.

51 – 70 pounds (23.1 – 31.8 kg)

71 – 99 pounds (32.2 – 44.9 kg)

Bags over 99 pounds

Oversized Bags

63 – 80 inches (160.0 – 203.2 cm)

 Bags over 80 inches

Sports Equipment

Bicycle (Domestic and International)

  • Price: $100/£80
  • Bicycles will be accepted in a hard-sided, padded case designed for bicycles. If not in a hard-sided case, bikes will be accepted with the handle bars secured sideways and pedals removed. The bicycle must also be encased in plastic foam, a cardboard box, or similar material to prevent damage. Learn more about bicycles policies.

Surfboard (Domestic)

  • Price: $100
  • One surfboard per case; except items weighing more than one hundred pounds (100 lbs) will not be accepted as checked baggage. We recommend that surfboards travel in a hard-sided (rather than soft-sided) case to prevent damage. Additional information about flying with surfboards.

Surfboard (International)

Windsurf board (Domestic)

  • Price: $100
  • One windsurfing board with an aluminum (or similar type material) wishbone style boom, one mast with a maximum length of 15 feet, one sail. Items weighing more than one hundred pounds (100 lbs) will not be accepted as checked baggage. Additional information about flying with windsurf boards.

Windsurf board (International)

Kitesurf board (Domestic)

  • Price: $100
  • Kite Surfing and Windsurfing boards, when properly packed to prevent damage to the board, sail, boom, related equipment and to other baggage, are accepted upon payment of applicable fee. Items weighing more than one hundred pounds (100 lbs) will not be accepted as checked baggage. They are excluded from the size limitations, but count as one bag for the purposes of the included baggage allowance. Additional information about flying with kitesurf boards.

Kitesurf board (International)

  • Price: $100/£80
  • Same as domestic policy; Not accepted to/from Bermuda, Haiti, Peru, Port of Spain, Santo Domingo and Santiago, Dominican Republic.

Carry-on Fee for Blue Basic Customers

Blue Basic fares do not allow a carry-on bag that can be placed in the overhead bin.
The only exceptions are:

  • Mosaic members (who get a carry-on bag and early boarding with all fares)
  • Travelers to/from London (including connecting flights)
  • Travelers that are combining a Blue Basic fare with an Even More® Space seat
  • Active U.S. military
  • Unaccompanied minors 

Otherwise, if you have booked a Blue Basic fare, any carry-on bag brought to the gate (aside from a personal item that fits under the seat in front of you) will incur a fee and need to be checked. The fee is $65 (if it would be your 1st or 2nd checked bag) or $180 (if it’s your 3rd).

Reservations

Service Fee

JetBlue charges a $25 nonrefundable fee per-person on the reservation when you change, cancel, or complete a new booking over the phone.

Customers can save this $25 per-person phone fee by booking or managing the reservation online at jetblue.com from the Manage trips page.  

Some exceptions to this fee are:

  • Mosaic or Mosaic+ customers
  • Lap infants
  • Extra seats
  • Customers who are physically, emotionally, or cognitively unable to book online. For example:
    • Tremor in hands
    • Physical effects of a stroke
    • Anxiety
    • Learning disability
  • Bookings of more than seven (7) people
  • Child traveling with adult(s) booked on a separate reservation
  • Customers paying with payment methods not available online
    • Multiple credit cards
    • Multiple Travel Bank credits (only one credit per person)
    • Western Union
  • JetBlue Travel Certificates
  • JetBlue Vacations packages
  • Bookings/changes made at the airport or city ticket offices
  • Bookings/changes made through chat 
  • One-way bookings originating in Cuba
  • Military or Veteran’s Advantage bookings

Change/Cancel Fee

  • Blue Basic Fare
    • $100 (North America, Central America, or the Caribbean) Difference in fare applies. 
    • $200 (other routes) Difference in fare applies. 
  • Blue, Blue Plus, Blue Extra, Mint Fares
    • No fee (difference in fare applies)

JetBlue Vacations Cancel Fee

Same-Day Switch Fee

Standby Fee

Even More®

Even More Space Seats

  • Price: Starting at $10 one-way. The Even More Space fee is only refundable if the booking is canceled prior to scheduled departure.
  • Price varies by market and fare option purchased. Learn more about Even More Space seats.

Even More Speed

  • Price: Starting at $10 one way. The Even More Speed fee is only refundable if the booking is canceled prior to scheduled departure.
  • Learn more about Even More Speed.

Inflight Purchases

Headsets

  • Price: $6

Pillows

  • Price: $6

Blanket

  • Price: $6

Alcoholic Beverages

EatUp Café and EatUp Meal Boxes

Optional Fees on Partner Airlines

Optional services and fees from other carriers may be different from JetBlue Airways. See our partner airlines services and fees.